The 3 P’s of Choosing Janitorial Services

Any office or commercial setting relies on creating a clean, positive first impression.  You need to choose the right janitorial services to get the job done!

There are so many options out there, it can be hard to know which janitorial service is right for you.  You need to weigh your options and think about the following three factors:

  1. Price
  2. Professionalism
  3. Performance

Of course, before you even begin, make sure you have a clear idea of what you need.  It will be easier to see if a company meets your vision if you know exactly what you need.


You are running a business – price does matter. Of course, you want to make sure that you are not spending too much and are getting the best value for money.

However, it is more than looking at the bottom line.  A company can offer a great price but then provide disappointing service.

You want to make sure that you understand what you are being charged for and that your janitorial service do not have any hidden charges and unexpected fees.

Questions that you can ask include:

  • Are the charges per session or per month?
  • Are cleaning supplies and equipment included?
  • How can payments be made?

Make sure that your quote includes the services that you need.  Some examples would include:


It may be tempting to accept the best quote out there and get your janitorial service started!  However, there are a lot of details to work out.

Make sure that the service that you choose has a proper contract that clearly sets out the terms and conditions.  You want to make sure that both sides clearly understand what is expected.

As well, an established company will be able to provide proof of insurance.  You do not want to be liable if a hurter becomes hurt on-site.

Also, look for a company that will provide WSIB coverage for its employees.


The best price and organized paperwork does not matter if the actual cleaning is not done well.  How can you make sure that the company will meet your expectations?

Look at its experience.  Its past performance will tell you how it will perform for you.

How long has the janitorial service been in operation? A more experienced company will be able to avoid mistakes that a new company simply will not.

What industries does the janitorial service serve?  You want to make sure that you choose a company is qualified to clean your building.

Who will be doing the cleaning?  The employees are just as

How does management support its employees? Is the company providing training for its employees and making sure that they are up to date on health and safety protocols?

Hire a janitorial company that focuses on clear customer service.  Your cleaners should be friendly and dedicated so that great communication can be established.

Of course, do not just take the company’s word for it!  Ask for references and hear from happy customers to get a good idea of how this company will work for you.

Choosing a janitorial service is a big decision and one that should not be taken lightly. However, if you do a bit of research, you can make the right choice.